Last Updated: September 7, 2026
FastrSoft (https://fastrsoft.com) provides digital software, WordPress plugins (including Pixel Ultimate Pro), digital developer tools, license keys, and software subscriptions.
We do not sell physical goods and we do not ship physical products. All products sold by FastrSoft are distributed exclusively via digital electronic transmission.
1. Digital Electronic Delivery
Immediately following a successful purchase via our Merchant of Record, Paddle.com, your product is delivered through the following digital channels:
- Direct Software Download: Instant access to download the software package (
pixel-ultimate-pro.zip). - Cryptographic License Key: An individualized license key generated instantly for software activation and automated one-click updates.
- FastrSoft Account Portal: Immediate access to your self-service customer dashboard at https://fastrsoft.com/my-account/, where you can download software releases, view invoices, manage domain activations, and access documentation.
- Automated Confirmation Email: An electronic receipt containing your download link, license key, order summary, and setup instructions dispatched directly to your purchasing email address.
2. Delivery Timeframe & SLA
- Standard Delivery Time: Immediate (< 60 seconds) post-payment confirmation.
- Under normal network conditions, digital delivery is automated and takes effect in under a minute from the moment Paddle confirms the transaction.
- Paddle will simultaneously dispatch an official order receipt and invoice directly to your email.
3. Shipping Charges & Costs
Because all FastrSoft products are delivered electronically over the internet:
- Shipping Cost: $0.00 (Zero shipping fee)
- Handling or Packaging Fees: $0.00 (None)
- Customs or Import Duties: None (not applicable to digital electronic downloads)
- Physical Shipping Address: No physical shipping address or delivery carrier is required to receive our products.
4. Delivery Assistance & Troubleshooting
If you have completed payment through Paddle but have not received your product within 10 minutes:
- Check Spam / Junk Folders: Transactional emails may occasionally be caught by aggressive email spam filters. Please check your spam, trash, or promotions tab for emails from
FastrSoftorPaddle.net. - Access Your Online Account: Visit https://fastrsoft.com/my-account/ and log in using the email address you entered during checkout to view your active downloads and license keys immediately.
- Contact FastrSoft Customer Support: If you experience any delay or access issue, please email our support team directly at support@fastrsoft.com. Our technical support desk operates 24/7 and will ensure your license is delivered promptly.
- Paddle Buyer Support: For transaction-related delivery questions, you may also look up your purchase receipt via Paddle’s buyer support portal at https://paddle.net.
5. Contact Information
If you have questions regarding this Shipping & Delivery Policy, please reach out to us:
- Company Name: FastrSoft
- Website: https://fastrsoft.com
- Support Email: support@fastrsoft.com
- Official Phone: +8801619-009211
- Physical Business Address: Kawkhali – Pirojpur, 1205, Bangladesh
- Help & Support Desk: https://fastrsoft.com/support/
- Paddle Transaction Support: https://paddle.net